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We’ve gathered answers to the questions our customers ask the most, so you can shop with confidence. Whether it’s about delivery times across Pakistan, payment options, or jewelry care tips, you’ll find all the basic information you need right here. If you don’t see your question listed, our 24/7 chat support is always ready to assist you.
Our jewelry is crafted from high-quality stainless steel, which is durable, rust-resistant, and designed to maintain its shine over time.
Yes, stainless steel is hypoallergenic and safe for sensitive skin. It does not cause irritation or tarnishing, making it perfect for everyday wear.
Simply wipe your jewelry with a soft cloth to remove fingerprints or dust. For deeper cleaning, wash with mild soap and warm water, then dry thoroughly. Avoid harsh chemicals and perfumes for long-lasting shine.
Stainless steel jewelry cannot be resized due to its strength, but minor repairs (such as stone replacement or polishing) may be possible.
Yes, our stainless steel jewelry is waterproof. You can wear it while washing hands or in the rain without worrying about rust or discoloration.
We provide a 1-year warranty on all products against rusting, fading, or discoloration under normal usage.
Please refer to our size guide available on the product page. If unsure, measure your ring size or necklace length with a measuring tape for the best fit.
We offer domestic shipping across Pakistan. Orders are dispatched within 24 hours and delivered in 2–4 working days depending on your city. Standard shipping charges may apply.
Yes, you can apply for a refund or exchange within 7 days of delivery if the item is broken, damaged, or defective.
Store your jewelry in a soft pouch or box to prevent scratches. Avoid wearing it while doing heavy physical work to keep the surface smooth and shiny.